1. Acceptance
These Terms govern the use of the VeluRun app and the velurun.com site, provided by VRAN XR S.A.S., based in Bogotá, Colombia (hereinafter “VRAN XR”, “we”).
By downloading, installing, registering or using VeluRun you accept these Terms. If you do not agree with them, do not use the app.
These Terms are complemented by the Privacy Policy, which forms an integral part of this agreement.
2. Description of the service
VeluRun records sports activities (running and cycling) using the device’s GPS, and offers interval workouts, statistics, history and social features between users. The service is offered free of charge in its current version.
3. Testing phase
VeluRun is in a testing (beta) phase. Some features may change, have bugs, become temporarily unavailable or be withdrawn. We recommend not relying on the app as the only record of information you consider important to keep.
4. Eligibility
To use VeluRun you must be at least 16 and legally able to accept these Terms. If your country’s law requires a higher age for processing personal data without parental consent, that age applies.
5. Your account
You need to create an account with truthful, up-to-date information. You are responsible for keeping your password confidential and for all activity carried out from your account. Tell us immediately if you detect unauthorised use.
You may delete your account at any time as set out in the Privacy Policy.
6. Acceptable use
By using VeluRun you agree to:
- Use the app in accordance with the law and these Terms.
- Not attempt to breach the security of the app, its servers or third-party infrastructure.
- Not access or attempt to access other people’s accounts or data.
- Not post unlawful, offensive or misleading content, content that harasses others or infringes their rights.
- Not post images of other people without their consent.
- Not use automated systems for mass data extraction or to falsify activity records.
- Not use the app to track or monitor another person without their knowledge and consent.
- Not use the app for unauthorised commercial purposes.
7. Your content
The content you generate (activities, routes, photos, comments) remains yours. You grant us a non-exclusive, worldwide, royalty-free licence, limited to what is strictly necessary to store that content, display it to you within the app and make it available to the people you choose to share it with. This licence ends when you delete the content or your account.
You are responsible for the content you post and for holding the necessary rights to it.
8. Content reporting and moderation
If you find content you consider unlawful, offensive, involving you without your consent or infringing your rights, you can report it by writing to support@velurun.com.
What to include in the report: a description of the content, where it is within the app, the reason for the report and a way to contact you. If the report concerns copyright or industrial property infringement, also state which work or right is affected and in what capacity you are acting.
What we do: we will acknowledge your report, assess it and, where appropriate, remove the content, restrict its visibility or suspend the responsible account. We will inform both the reporter and the person affected by the measure of the outcome, stating the reason, and the latter may submit observations to the same address.
We will act with due diligence and without undue delay. Manifestly unfounded reports, or those submitted abusively and repeatedly, may be dismissed.
9. Sports activity, health and safety
VeluRun is a recording tool and does not replace professional medical advice, diagnosis or treatment. Consult a health professional before starting or changing an exercise routine, especially if you have any pre-existing medical condition.
You exercise at your own risk and accept the risks inherent to physical activity, including those arising from traffic, terrain, weather conditions and your physical state.
Do not handle your phone in a way that compromises your safety or that of others while running or riding. Pay attention to your surroundings, obey traffic rules and do not rely on the app to find your way in unfamiliar or dangerous areas.
10. Accuracy of measurements
The app’s metrics (distance, pace, speed, altitude, elevation, calories) are estimates calculated from the GPS signal and the device sensors, and may contain inaccuracies.
In particular, altitude and elevation measurement depends on signal quality and hardware: phones without a barometric sensor may show significant deviations in those figures.
These measurements must not be used for medical or legal purposes, record certification or official competition.
11. Intellectual property
The app, its brand, name, logo, design, code and contents are the property of VRAN XR or its licensors, and are protected by applicable intellectual property law.
We grant you a personal, limited, revocable, non-exclusive and non-transferable licence to use the app in accordance with these Terms. You may not copy, modify, decompile, reverse engineer, distribute or create derivative works of the app, except to the extent expressly permitted by law.
12. Availability and changes to the service
We aim to keep the service continuously available, but we do not guarantee it will run without interruptions or errors. We may modify, suspend or discontinue features, in whole or in part, at any time. Where a change is substantial and materially affects you, we will endeavour to give you reasonable advance notice.
13. Advertising
The app may include advertising in future. In its current state, advertising is disabled or in test mode. Any change will be reflected in the app and in the Privacy Policy, and where the law requires it your prior consent will be requested.
14. Suspension and termination
We may suspend or cancel your account if you breach these Terms seriously or repeatedly, if your conduct harms other users or the service, or if legally required. Unless the seriousness of the case or a legal obligation prevents it, we will tell you the reason and give you the chance to respond by writing to support@velurun.com.
You may stop using the app and delete your account at any time.
15. Warranties
To the maximum extent permitted by applicable law, the app is provided “as is” and “as available”, without express or implied warranties of merchantability, fitness for a particular purpose or freedom from errors.
Nothing in these Terms excludes or limits the statutory warranties you have as a consumer that cannot be excluded by agreement, including those under Law 1480 of 2011 (Colombian Consumer Statute) and the consumer legislation of your country of residence.
16. Limitation of liability
To the maximum extent permitted by law, VRAN XR will not be liable for indirect, incidental, special or consequential damages arising from the use or inability to use the app, nor for data loss or measurement inaccuracy.
These limitations do not apply to damage caused by wilful misconduct or gross negligence, to damage to life, bodily integrity or health, or to any liability that applicable law does not allow to be limited or excluded. If you are a consumer, you retain in full the rights granted to you by your country’s consumer legislation.
17. Governing law and dispute resolution
These Terms are governed by the laws of the Republic of Colombia, without prejudice to the mandatory consumer protection rules of the country where you have your habitual residence.
Disputes will be submitted to the competent courts of Bogotá, Colombia. If you are a consumer, this clause does not deprive you of the right to go to the courts of your place of residence or to use the dispute resolution mechanisms your country’s law makes available to you.
In Colombia, consumer disputes may be brought before the Superintendence of Industry and Commerce. In the European Union, you may turn to the alternative dispute resolution bodies of your country.
Before starting any action, we invite you to write to support@velurun.com so we can try to resolve the matter directly.
18. Changes to these Terms
We may update these Terms. The current version will be published on this page with its update date. If the changes are substantial, we will notify you before they take effect. Continued use of the app after that date implies acceptance of the changes.
19. General provisions
If any clause is invalid or unenforceable, the rest remain in full force. Our failure to exercise a right at any time does not amount to a waiver of it. These Terms, together with the Privacy Policy, constitute the entire agreement between you and VRAN XR regarding the use of VeluRun.
20. Contact
Questions about these Terms, content reports and legal support: support@velurun.com
General and privacy contact: info@velurun.com